Privacy Policy

Privacy Policy

At Hankford Supplies, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, submit inquiries, request quotes, or engage with our hospitality FF&E solutions and related services, including lighting, furniture, PTACs, bathware, appliances, flooring, and renovation support.

By using our website, you agree to the practices described in this policy. Please review it carefully, and if you have any questions, feel free to contact us at our email.

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Information We Collect

When you submit an inquiry, request a quote, or place an order through our website, we may collect personal and business information such as your name, company name, billing and shipping address, email address, phone number, and project-related details.

We automatically collect certain information about your device, including IP address, browser type, operating system, time zone, and cookies installed on your device. We also track pages viewed and interactions with our website for analytics and performance purposes.

We may collect information related to your hospitality project, including product specifications, quantities, delivery preferences, timelines, and other details necessary to evaluate and fulfill FF&E requirements.

Payment details are processed securely by third-party payment providers. We do not store full credit or debit card information on our servers.

When you place an order, we collect information related to the products requested, order history, fulfillment preferences, shipping details, and transaction status. This includes orders placed through our online shop for standard, non-custom products.

If you contact us via email, contact forms, chat, or other communication channels, we may collect and retain information you provide in order to respond to your inquiries and support requests.

Cross-Border Data Transfers​

As a U.S.-based company serving customers in the United States and Canada, personal information may be processed or stored outside of Canada. We take reasonable steps to ensure appropriate safeguards are in place.

How We Use Your Information

We use the information we collect to:

Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information in the following limited circumstances:

Cookies and Tracking

We use cookies and similar tracking technologies to support website functionality, analyze site usage, and improve performance. These technologies help us understand how visitors interact with our website and allow us to enhance user experience. You may manage or disable cookies through your browser settings; however, some features of the website may not function properly.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, loss, misuse, or disclosure. While we take appropriate measures to secure your information, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.

Your Rights

Depending on your location, you may have the right to request access to the personal information we hold about you, request corrections to inaccurate information, or withdraw consent where applicable. You may also request deletion of certain information, subject to legal, contractual, and business record-keeping requirements. Requests can be submitted by contacting us using the information provided on this website.

Email & Marketing Consent

Marketing communications are sent only where permitted by law. You may opt out of marketing emails at any time.

Third-Party Links

Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices, content, or security of external sites and encourage you to review the privacy policies of any third-party websites you visit.

Children’s Privacy

Our website is intended for business use and is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. Any updates will be posted on this page with a revised effective date. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy or our practices, please contact us.

support@hankfordsupplies.com

+1 (570) 258-8000

Thank you for trusting us with your information. We are committed to safeguarding your privacy as you engage with our hospitality FF&E solutions, project inquiries, and related services.

At Hankford Supplies, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, submit inquiries, request quotes, or engage with our hospitality FF&E solutions and related services, including lighting, furniture, PTACs, bathware, appliances, flooring, and renovation support.

By using our website, you agree to the practices described in this policy. Please review it carefully, and if you have any questions, feel free to contact us at our email.

Image

Information We Collect

When you submit an inquiry, request a quote, or place an order through our website, we may collect personal and business information such as your name, company name, billing and shipping address, email address, phone number, and project-related details.

We automatically collect certain information about your device, including IP address, browser type, operating system, time zone, and cookies installed on your device. We also track pages viewed and interactions with our website for analytics and performance purposes.

We may collect information related to your hospitality project, including product specifications, quantities, delivery preferences, timelines, and other details necessary to evaluate and fulfill FF&E requirements.

Payment details are processed securely by third-party payment providers. We do not store full credit or debit card information on our servers.

When you place an order, we collect information related to the products requested, order history, fulfillment preferences, shipping details, and transaction status.

If you contact us via email, contact forms, chat, or other communication channels, we may collect and retain information you provide in order to respond to your inquiries and support requests.

Cross-Border Data Transfers​

As a U.S.-based company serving customers in the United States and Canada, personal information may be processed or stored outside of Canada. We take reasonable steps to ensure appropriate safeguards are in place.

How We Use Your Information

We use the information we collect to:

Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information in the following limited circumstances:

Cookies and Tracking

We use cookies and similar tracking technologies to support website functionality, analyze site usage, and improve performance. These technologies help us understand how visitors interact with our website and allow us to enhance user experience. You may manage or disable cookies through your browser settings; however, some features of the website may not function properly.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, loss, misuse, or disclosure. While we take appropriate measures to secure your information, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.

Your Rights

Depending on your location, you may have the right to request access to the personal information we hold about you, request corrections to inaccurate information, or withdraw consent where applicable. You may also request deletion of certain information, subject to legal, contractual, and business record-keeping requirements. Requests can be submitted by contacting us using the information provided on this website.

Email & Marketing Consent

Marketing communications are sent only where permitted by law. You may opt out of marketing emails at any time.

Third-Party Links

Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices, content, or security of external sites and encourage you to review the privacy policies of any third-party websites you visit.

Children’s Privacy

Our website is intended for business use and is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. Any updates will be posted on this page with a revised effective date. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy or our practices, please contact us.

support@hankfordsupplies.com

+1 (570) 258-8000

Thank you for trusting us with your information. We are committed to safeguarding your privacy as you engage with our hospitality FF&E solutions, project inquiries, and related services.

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