Terms Of Service
These Terms & Conditions (“Terms”) govern your access to and use of the Hankford Supplies website and services. By accessing our website, submitting inquiries, requesting quotes, or purchasing products, you agree to be bound by these Terms. These Terms apply to all visitors, users, vendors and customers who engage with our website or services.
If you do not agree to these Terms, please do not use our website or services. Your continued use of the website constitutes acceptance of any updates or modifications to these Terms, which may be made from time to time in accordance with applicable laws.
About Hankford Supplies
Use of the Website
You agree to use our website only for lawful purposes and in a manner that does not violate applicable laws or regulations, and we reserve the right to restrict or terminate access for violations of these Terms. You may not:
- Misuse or attempt to interfere with the website’s functionality.
- Attempt unauthorized access to systems or data.
- Use the website for fraudulent or misleading purposes.
- Copy, distribute, or exploit website content without authorization.
Shipping, Customs & Duties
We ship to the 48 contiguous United States. Shipping to Alaska, Hawaii, and Canada may vary and is subject to review. For Canadian orders:
- We ship to the 48 contiguous United States. Shipping to Alaska, Hawaii, and Canada may vary and is subject to review.
- Shipments to Canada are coordinated with our Logistics & Customs Compliance Team.
- Duties, taxes, brokerage fees, and customs charges may apply and are the responsibility of the customer unless otherwise agreed in writing.
- All delivery timelines are estimates only and are not guaranteed.
- Hankford Supplies is not responsible for delays or delivery issues caused by carriers, customs clearance, weather conditions, port congestion, labor disruptions, governmental actions, or other circumstances beyond our reasonable control.
Force Majeure
Hankford Supplies shall not be liable for any delay or failure in performance resulting from events beyond our reasonable control, including but not limited to acts of God, natural disasters, labor disruptions, transportation delays, supply chain interruptions, governmental actions, pandemics, war, or other unforeseen circumstances. In such events, obligations will be suspended for the duration of the Force Majeure event.
Products, Services & Availability
All products and services displayed on our website are subject to availability and may be modified or discontinued without notice. Product descriptions, specifications, and images are provided for informational purposes and may vary based on manufacturing, sourcing, or project requirements.
We reserve the right to refuse or cancel orders at our discretion.
Quotes & Orders
All quotes are provided based on the information available at the time and are subject to change unless otherwise stated in writing. Orders are not considered final until confirmed by Hankford Supplies. Project timelines, pricing, and delivery schedules may vary based on product availability, logistics considerations, and other external factors beyond our control.
Returns, Cancellations & Refunds
Due to the commercial and project-based nature of our products, returns, cancellations, and refunds are subject to approval. Custom, made-to-order, or project-specific items may not be eligible for return, and any approved returns or adjustments must be authorized in writing by Hankford Supplies.
Pricing & Payments
All prices are listed in U.S. Dollars (USD) unless otherwise stated.
Payment terms, methods, and requirements will be communicated at the time of order confirmation. Payments are processed securely through third-party payment providers. Hankford Supplies does not store full payment card details.
Intellectual Property
All website content, including text, images, graphics, logos, and design elements, is the property of Hankford Supplies or its licensors and is protected by intellectual property laws.
You may not reproduce, distribute, or use website content without prior written consent.
Brand References & Compatibility
Any references to hotel brands, design standards, or compatibility are for informational purposes only and do not imply endorsement, affiliation, or brand approval unless expressly stated in writing.
Disclaimer of Warranties
Our website, products, and services are provided “as is” and “as available,” without warranties of any kind, express or implied, except where required by law.
Indemnification
You agree to indemnify, defend, and hold harmless Hankford Supplies, its officers, directors, employees, and affiliates from and against any claims, liabilities, damages, losses, or expenses, including reasonable legal fees, arising out of or related to your use of the website, violation of these Terms, or infringement of any third-party rights.
User Feedback & Submissions
If you submit feedback, suggestions, ideas, or other materials to Hankford Supplies, whether related to products, services, or projects, you acknowledge that such submissions are provided voluntarily. Hankford Supplies may use, reproduce, or incorporate such feedback without obligation to compensate you, provided that no confidential information is disclosed.
Third-Party Links
Our website may include links to third-party websites. Hankford Supplies is not responsible for the content, terms, or privacy practices of external sites.
Privacy
Your use of our website is also governed by our Privacy Policy, which describes how we collect and handle personal information.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict-of-law principles. Where applicable, Canadian customers remain subject to relevant local consumer and privacy laws.
Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on this page with a revised effective date. Continued use of the website constitutes acceptance of the updated Terms.
If you have any questions about these Terms & Conditions or our practices, please contact us.
Thank you for trusting us with your information. We are committed to safeguarding your privacy as you engage with our hospitality FF&E solutions, project inquiries, and related services.